Transport - Logistic

Context :

We manage the calls and the calendar of your deliverers.

This is one of the oldest activity for INETcc for inbound and outbound calls, indeed we also manage the calendar of your sellers making meeting with your customers, we make calls to know more about your level of quality, we make surveys...

Once again our callers will help your customers to make the suitable choice because they know very well their country/market being native speakers, we adapt also the selection of the callers following their skills regarding your sector of activity and your market.


- Storage, sending of the goods...

- Customer service: informations, complaints, order, booking...

- Management of the orders by telephone, chat or email (24/24-7/7)

- Management of the meeting (calendar) of your sellers

- Detection of leads

- Follow up of the quality requirements of your activity; delivery at time, behaviour of your deliverers...

- Survey

- Back office: postmail, billing, fulfillment…