Energy - Environmental - Sustainable development

Context :

Once again a key sector of activity not only for INETcc and our customers but also for people from everywhere; indeed this sector of activity is very important for the future of the economy.

It is the reason why INETcc performes specific training for our callers; our team from Germany to China but as well in France, Italy, Spain & Africa or North America will support your customers calls with efficiency and speedness whatever the energy you provide.

 

- Inboud: customer service, hot line, management of files, anti churn, billing information...

- Telesale (acquisition, upsell/cross selling…)

- Making meeting for your commercial agents: management of their calendar

- Chat: sale, information...

- E.mail management

- Back office: treatment of your postmail, scanning and archiving of your mail...

- Emergency staff available in case of environmental disaster, strike, problem of delivery...

- Survey