Post warranty support-Logistic

Order-Logistic-Warehousing

INETcc had already high know-how regarding the services linked to the call center activity : customer service, hot line, telesale….we have added to this know-how others services as the management of the logistic in order to propose to our customers a global service.

 

It is why INETcc has developed several stored and logistic offices which give the possibility to our customers to store and send their goods.

How it works :

1- Our call center agent handle the call and fill information into the customer e.commerce website to make the purchase

2- The order is sent to the logistic department which prepare the packaging with the address of the customer

3- The delivery company comes once or 2 times per day to take the order.