{"id":1370,"date":"2023-04-17T12:26:50","date_gmt":"2023-04-17T12:26:50","guid":{"rendered":"https:\/\/www.inetcc.com\/?page_id=1370"},"modified":"2026-05-19T09:21:36","modified_gmt":"2026-05-19T09:21:36","slug":"social-media","status":"publish","type":"page","link":"https:\/\/www.inetcc.com\/en\/callcenter-cx-digital-services\/social-media\/","title":{"rendered":"Social Media Assistance"},"content":{"rendered":"\n<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n<meta charset=\"UTF-8\"><meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n<title>INETCC \u2013 Social Media Assistance<\/title>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Sora:wght@400;600;700&#038;family=DM+Sans:wght@300;400;500&#038;display=swap\" rel=\"stylesheet\">\n<style>\n.icc-wrap*,.icc-wrap *::before,.icc-wrap 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.58rem;font-size:.79rem;font-weight:500;color:var(--navy);}\n.icc-pill::before{content:'';width:7px;height:7px;border-radius:50%;background:var(--green);flex-shrink:0;}\n.icc-img{border-radius:var(--r);overflow:hidden;aspect-ratio:4\/3;position:relative;}\n.icc-img img{width:100%;height:100%;object-fit:cover;display:block;}\n.icc-img-badge{position:absolute;bottom:13px;left:13px;background:var(--navy);color:#fff;font-size:.74rem;font-weight:600;padding:.38rem .9rem;border-radius:30px;border:1px solid rgba(255,255,255,.15);}\n.icc-svc-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:.9rem;margin-top:1.75rem;}\n.icc-svc-card{background:var(--white);border:1px solid #e4edf5;border-top:3px solid var(--green);border-radius:var(--r);padding:1.3rem 1.1rem 1.1rem;}\n.icc-svc-card h4{font-family:'Sora',sans-serif;font-size:.88rem;font-weight:700;color:var(--navy);margin-bottom:.4rem;}\n.icc-svc-card p{font-size:.79rem;color:var(--muted);line-height:1.65;}\n.icc-footer{background:var(--navy-dark);padding:34px 2rem;text-align:center;}\n.icc-f-logo{font-family:'Sora',sans-serif;color:#fff;font-size:1rem;font-weight:700;margin-bottom:.38rem;}\n.icc-f-logo span{color:var(--green);}\n.icc-footer p{color:rgba(255,255,255,.32);font-size:.76rem;}\n@media(max-width:720px){\n  .icc-two,.icc-two-rev{grid-template-columns:1fr;gap:26px;direction:ltr;}\n  .icc-sec{padding:40px 1.15rem;}\n}\n<\/style>\n<\/head>\n<body>\n<div class=\"icc-wrap\">\n\n<div class=\"icc-bleed icc-snav\">\n  <div class=\"icc-snav-inner\">\n    <a href=\"\/\" class=\"icc-snav-logo\">INET<span>cc<\/span><\/a>\n    <ul class=\"icc-snav-links\">\n      <li><a href=\"https:\/\/www.inetcc.com\/en\/callcenter-cx-digital-services\/customer-services\/\">Customer Service<\/a><\/li>\n      <li><a href=\"https:\/\/www.inetcc.com\/en\/callcenter-cx-digital-services\/technology\/\">Omnichannel<\/a><\/li>\n      <li><a href=\"https:\/\/www.inetcc.com\/en\/callcenter-cx-digital-services\/digital-services\/\">Digital Services<\/a><\/li>\n      <li><a href=\"https:\/\/www.inetcc.com\/en\/callcenter-cx-digital-services\/acquisition-sale\/\">Acquisition &amp; Sales<\/a><\/li>\n      <li><a href=\"https:\/\/www.inetcc.com\/en\/callcenter-cx-digital-services\/otherbpocallcente\/\">Other BPO<\/a><\/li>\n      <li><a href=\"https:\/\/www.inetcc.com\/en\/callcenter-cx-digital-services\/social-media\/\" class=\"on\">Social Media<\/a><\/li>\n    <\/ul>\n  <\/div>\n<\/div>\n\n<div class=\"icc-bleed icc-hero\">\n  <div class=\"icc-hero-tag\">06 \u2014 Services<\/div>\n  <h1>Social Media Assistance<\/h1>\n  <svg class=\"icc-wave\" viewBox=\"0 0 1440 60\" preserveAspectRatio=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0,40 C360,80 1080,0 1440,40 L1440,60 L0,60 Z\" fill=\"#ffffff\"\/><\/svg>\n<\/div>\n\n<div class=\"icc-sec\">\n  <div class=\"icc-two icc-two-rev\">\n    <div>\n      <div class=\"icc-stag\">Social Media<\/div>\n      <h2>Consistent, responsive and professional brand presence<\/h2>\n      <div class=\"icc-line\"><\/div>\n      <p class=\"icc-desc\">INETCC provides dedicated social media assistance services, helping your brand engage with customers across all major platforms. Our trained agents manage your online communities, moderate content, respond to queries and handle escalations \u2014 ensuring your brand presence is consistent, responsive and professional at all times.<\/p>\n      <div class=\"icc-pills\">\n        <span class=\"icc-pill\">Community Management<\/span>\n        <span class=\"icc-pill\">Content Moderation<\/span>\n        <span class=\"icc-pill\">Social Listening<\/span>\n        <span class=\"icc-pill\">Brand Reputation<\/span>\n        <span class=\"icc-pill\">Escalation Handling<\/span>\n        <span class=\"icc-pill\">Multi-platform Support<\/span>\n      <\/div>\n    <\/div>\n    <div class=\"icc-img\">\n      <img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1611162617213-7d7a39e9b1d7?w=800&#038;q=80\" alt=\"Social media management team\" loading=\"lazy\">\n      <span class=\"icc-img-badge\">Multi-platform Engagement<\/span>\n    <\/div>\n  <\/div>\n<\/div>\n\n<div class=\"icc-sec icc-sec-off\">\n  <h3>Our social media services<\/h3>\n  <div class=\"icc-svc-grid\">\n    <div class=\"icc-svc-card\"><h4>Community Management<\/h4><p>Building and nurturing engaged online communities around your brand across all major social platforms.<\/p><\/div>\n    <div class=\"icc-svc-card\"><h4>Content Moderation<\/h4><p>Keeping your platforms safe and on-brand with fast, accurate moderation by trained agents.<\/p><\/div>\n    <div class=\"icc-svc-card\"><h4>Social Listening<\/h4><p>Monitoring brand mentions, trends and customer sentiment to help you stay ahead of the conversation.<\/p><\/div>\n    <div class=\"icc-svc-card\"><h4>Brand Reputation<\/h4><p>Proactive management of your online reputation to protect and strengthen your brand image.<\/p><\/div>\n    <div class=\"icc-svc-card\"><h4>Escalation Handling<\/h4><p>Swift identification and resolution of high-priority issues before they impact your reputation.<\/p><\/div>\n    <div class=\"icc-svc-card\"><h4>Multi-platform Support<\/h4><p>Unified management across Facebook, Instagram, X (Twitter), LinkedIn, TikTok, and more.<\/p><\/div>\n  <\/div>\n<\/div>\n\n<div class=\"icc-bleed icc-footer\">\n  <div class=\"icc-f-logo\">INET<span>cc<\/span><\/div>\n  <p>\u00a9 2025 INETcc. All rights reserved.<\/p>\n<\/div>\n\n<\/div>\n<\/body>\n<\/html>\n\n","protected":false},"excerpt":{"rendered":"<p>Social media monitoring &#8211; Content moderation &#8211; SEO SEM campaigns &#8211; Creation of content (video, text, press release) <\/p>\n","protected":false},"author":2,"featured_media":1094,"parent":1204,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1370","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/pages\/1370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/comments?post=1370"}],"version-history":[{"count":40,"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/pages\/1370\/revisions"}],"predecessor-version":[{"id":7225,"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/pages\/1370\/revisions\/7225"}],"up":[{"embeddable":true,"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/pages\/1204"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/media\/1094"}],"wp:attachment":[{"href":"https:\/\/www.inetcc.com\/en\/wp-json\/wp\/v2\/media?parent=1370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}