BPO Call Center Peru
Globale Communication with Local Intelligence
+700 HC | Spanish – English – Portuguese |
+20 years experience
Our BPO call center expertise
Globale Communication & Local Intelligence
Sales & Marketing – Specialist Bank Insurance
Commercial scheduling – Phone Sales – Informative campaigns – Loyalty campaigns – Surveys
Customer Service – Spanish . English . Portuguese
Inbound calls– Chatbot – Whatsapp, Zendesk, FB compliance – 3 languages – QA automatic report
Social Networks Assistance
Social Media Management Community Management Leads Generation Engagement, Interaction and Loyalty campaigns
Other BPO call center services
Back Office assistance – Survey – Database – Consulting – ASV logistic
Global Communication, Local Intelligence
Prices
Best Cost Effective Offer in South America
Proven track record
18+ years providing BPO and contact center solutions to industry leaders
Scalability
Ability to quickly scale operations – 50+ agents per month
Multi-Sector Capability
Bank-Insurance, finance, healthcare, and e-commerce
Trusted By Leading Brands Across America
Recognized for excellence in Sales and Customer Experience
Our Customers
Our Team
Kurt Junek
CEO
Systems Engineer with 18 years of experience in the BPO Call Center industry. Recognized for strengthening interpersonal relationships and fostering collaborative, high-performance environments. He has led large-scale operations, driven strategic growth, and implemented technology-driven solutions that optimize processes, improve service delivery, and elevate overall business performance. Known for a people-centered leadership approach, strong analytical and decision-making capabilities, and a long-term vision focused on innovation, operational excellence, and sustainable organizational growth.
Carlos Vivar
Project Manager
Business Administrator with over 8 years of experience in CX and Sales Operations, recognized for optimizing performance, elevating customer experience, and driving operational efficiency in fast-paced, results-oriented environments. Skilled in leading cross-functional teams, managing end-to-end project lifecycles, and implementing data-driven strategies that enhance processes and ensure consistent KPI achievement. Known for a hands-on, people-focused leadership style, strong analytical and planning capabilities, and a commitment to delivering scalable, high-impact solutions that align with organizational goals.
Paul Chavez
Operations Manager
Business Administrator with over 18 years of experience leading Customer Service, Sales, and BPO operations, consistently driving operational excellence, performance optimization, and long-term organizational impact. He has a proven track record of managing large, high-performance teams, implementing data-driven strategies, and strengthening service delivery across multichannel environments. His leadership focuses on efficiency, quality, and continuous improvement, ensuring scalable results and sustainable business growth.
Alexandra Cabrera
Head of Recruitment
Business Administrator with over 7 years of experience in recruitment and selection, including 5 years in leadership roles. She has managed high-volume hiring processes within call center environments and leads teams focused on meeting targets and driving continuous performance improvement.
Marco Niquen
IT & Security Officer Quality Manager
Professional with 18 years of experience in BPO call center operations and 20 years in technology, specializing in Help Desk environments. Proven leader in technology strategy, network and server infrastructure, process management, and operational quality. Responsible for ensuring business continuity, transaction integrity, and continuous improvement. Oversees IT, BI, processes, validation, quality, and training teams to deliver scalable and sustainable results.
Crystel Casimiro
Workplace Culture Supervisor
With over 7 years of experience in the contact center industry, Crystel is focused on driving meaningful impact through people management. She specializes in Employee Well-Being, Culture, Work Environment, and Employee Experience, leading initiatives that elevate engagement, strengthen organizational performance, and align people with business goals. She supports leaders and teams through sustainable, people-centric strategies designed to improve performance and achieve organizational objectives.
Get in touch with us
INETcc France
Head Office
47, Rue Marcel Dassault 92100 Boulogne-Billancourt
INETcc Belgium
Operational Office – Europe
Rue du Congrès, 37 1000 Brussels
INETcc Peru
Production
v. Benavides 2150, Miraflores, Lima.