iNETcc is pleased to highlight its partnership with Daythree, a digital-first BPS provider powered by deep CX expertise, intelligent automation and advanced AI capabilities. Daythree scales across 9 delivery centres with 4,500+ employees, serving 60+ clients across 11+ industries in 23+ languages.

Through its strategic partnership with FPT Corporation, Daythree brings together world-class technology, operational excellence and innovation across three pillars: Consulting & Strategy, Digital Transformation, and Digital CX Management — helping enterprises scale smarter, serve better and compete stronger.

Daythree’s network infrastructure and devices are PCI DSS and ISO 27001, 9001 and 18295 certified, with security audits and gap analysis conducted on a yearly and 6-monthly basis.

Because a payment terminal issue should never slow down a merchant, we’re pleased to announce our collaboration with GRS (Global Remote Services), a Bucharest-based member of the iNETcc Consortium network.

This partnership brings our clients across Europe faster, multilingual, locally delivered support — tailored to their operational needs.

A special thank you to Horia Popovici, Operations Manager at GRS, for his commitment, and to Denis Guittet, CEO of @iNETcc, for his trust in making this partnership a reality.

More to come as we continue expanding our service footprint across EMEA. 💬 Want to know more? Get in touch with our team.

Telepower, one of Austria’s leading outbound contact centre specialists, has officially joined iNETcc. With 30+ years of BPO experience and 100+ staff across Vienna, Klagenfurt and Villach, Telepower is a key partner for sales, lead generation and surveys.

Telepower is renowned for high customer satisfaction and one of the lowest staff turnover rates in the BPO sector — built on fair management that fosters employee passion.

iNETcc CEO Denis Guittet joins the Board of Directors of Tcontakto Peru, effective January 1st, 2026. Tcontakto has been one of iNETcc’s longest-standing affiliates since 2020.

Peru is rapidly becoming a top BPO destination with trilingual English/Spanish/Portuguese capabilities. Tcontakto features 18+ years of experience, 700+ employees, and 95% customer satisfaction — a key partner of BBVA, Scotiabank and Mi Banco.

Global Remote Services (GRS) joins iNETcc as its newest affiliate in Romania. With 20+ years of experience, GRS handles millions of interactions annually in 20+ languages across 24/7 operations.

GRS excels in Latin languages (Romanian, Italian, French, Spanish, Portuguese) as well as German, Turkish and Hungarian, offering omnichannel contact centre, technical helpdesk, back-office and AI automation services.

iNETcc is proud to announce NNA Project BPO as its newest affiliate in Armenia — ranked 6th safest country in Asia, just above Japan. Armenia's multilingual workforce is fluent in German, French, Italian, Spanish, Russian, Arabic and English.

NNA Project excels in outbound sales, lead detection, debt collection and OPT-IN services, with rapid capability to launch multilingual inbound projects.

iNETcc has specialized in BPO call center industry since 2000, with strong experience in telemarketing campaigns for Publishing, Banking/Insurance and Telecom industries.

eGENTIC has specialised in direct marketing since 2001. With 100+ employees at 5 locations (Frankfurt, Darmstadt, London & Singapore), they are the market leader in GDPR opt-in consumer data generation.

Together, the two companies offer a complete package — launch in ~2 weeks in French, English, German, Dutch, Polish, Italian, Spanish and more.

From 21–23 July 2023, Denis Guittet visited FIFOTech in Dhaka and served as keynote speaker at the BACCO BPO Summit 2023 — “Connecting Bangladesh's BPO Industry Worldwide: Opportunities & Challenges”. The EU Ambassador to Bangladesh was chief guest.

FIFOTech, 300+ seats, ISO 27001 & ISO 9001 certified, is a leader in non-voice services: social media monitoring, content moderation, data entry and image processing.

From 5–10 October 2022, CEO Denis Guittet visited GBA partners across Bangkok, Ho Chi Minh City, Hanoi and Kuala Lumpur — the first in-person tour after three years of Covid absence. Teams in Thailand, Vietnam and Malaysia presented their services and clients including Lazada, Digi, Samsung and KLM.

GBA underlines the strategic importance of ASEAN for serving clients from Japan, China, Korea, Europe & the USA seeking multilingual BPO in this high-growth region.