BPO Call Center
Austria – Österreich
Globale Communication with Local Intelligence — outbound specialist for German-speaking markets. Austria, Germany & Switzerland. +30 years of experience.
Outbound excellence for German-speaking markets
INETcc Austria is the specialist for outbound BPO in the DACH region. With over 30 years of experience, our multilingual teams deliver high-performance outbound sales, lead generation, market research and campaign management — fully adapted to Austrian, German and Swiss markets.
Six pillars of outbound excellence
Outbound Sales
Active new customer acquisition and professional conversation management for German-speaking markets.
Lead Generation
Identification and qualification of potential customers through targeted outreach and structured engagement.
Market Research & Survey
Acquisition of valuable market and customer information through structured telephone interviews.
Campaign Management
Systematic follow-up of contacts to increase closing rates through well-managed outbound campaigns.
Data Management
Maintenance, updating and enrichment of contact data and CRM for effective, accurate sales processes.
Closing Deals
Direct active sales of products and services with a clear focus on closing deals and measurable results.
Languages we support
Our teams combine native German fluency with broad European multilingual capabilities — ensuring authentic, high-quality conversations across every DACH market and beyond.
Industries we serve
Cross-sector outbound expertise spanning Austria’s most dynamic industries — from energy and publishing to finance, automotive and retail.
The gateway to the DACH market
With over 30 years of specialised outbound expertise in Austria, Germany and Switzerland, INETcc Austria (formerly Telepower) is the trusted DACH partner for brands seeking high-quality, results-driven outbound campaigns in German-speaking markets.
Our Austria Team
With over three decades of experience in customer service, Elfriede Herrgesell built and shaped Telepower and continues to lead the company today. Her deep understanding of customer communication, sales, service quality and sustainable customer relationships forms the foundation of the company. She contributes her experience as senior advisor, supporting strategic decisions and quality standards.
Maral Rabbani stands for dynamic customer communication and solution-oriented project management. She personally supports customers, coordinates campaigns and ensures that service quality and efficiency go hand in hand. Her structured approach and flair for successful communication make her the central interface between customers and the team.
Our Customers & Partners
92100 Boulogne-Billancourt
1000 Brussels
A – 1230 Wien
Ready to scale with Austria?
Let’s discuss how INETcc can deliver the right outbound BPO solution for German-speaking markets — in your language, on your timeline.
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