BPO Call Center
Expert Multilingual Customer Relationship Management
Globale Communication with Local Intelligence
35+ Countries 35+ Languages
25+ years experience
Our BPO call center expertise
Customer Service
Hot Line – Sales support – Help Desk – Technical support – Chat & email assistance – Complaints management – 24/7
Technology – Omnichannel Solution
Dialer predictive – Chatbot – Whatsapp, Zendesk, Sales Force, FB compliance – +30 languages – Sales management – Reports – QA automatic report
Digital Services
Documents management – Invoice insertion – ATO management – Automatic debt collection – Robotic process automation
Acquisition & sales – Leads Generation – Debt Collection -OPTIN
Lead generation (call & automatic) – Debt collection (call & automatic solutions) – OPTIN – Sales B2C & B2B – Anti Churn – Retention
Social Media Assistance
Social media monitoring – Content moderation – SEO SEM campaigns – Creation of content (video, text, press release)
Other BPO call center services
Back Office assistance – Survey – Database – Consulting – ASV logistic
Globale Communication & Local Intelligence
More information
2000
Establishement
35+
Countries & Languages Available
Europe – Asia
Key Player CX & Digital Services
40k+
Seats
Meet our call center experts
Denis Guittet
CEO INETcc
French – English – Spanish – Italian
Sivanesh
Sales Manager ASEAN
Bahasa Malaysia – English
Shoko
Sales Manager Japan
Japanese – English
Wang
Manager China
Expert Mandarin & Japanese
Christophe
Sales Manager Belgium
French – English
Luana
Sales Manager Italia
Italian – English
Cosmin
General Manager Romania
Romanian – Italian – English
Natali
Manager Armenia
Armenian – English – Italian
Kishore
Expert in sourcing European languages
Telugu – Hindi – English
Harvey
Sales Assistant China
Mandarin – English
Valen
Sales Manager Vietnam
Vietnamese – English
Giogio
Sales Manager Peru
Spanish – English
Saskia
Sales Manager South-Africa
English – Afrikaans
Damir
Manager Bosnia
German – English
Ghada
Sales Manager Jordania – KSA
Arabic – English
Carina
Sales Manager Brazil
Portuguese – English
Angelika
Sales Manager Poland
Polish – English
Towhid
Manager Bengladesh
Bengali – English
